Contacting WPT Global
Contact
Our dedicated customer support representatives are ready to assist with any questions you may have. Please send your inquiries via email to customercare@wptglobal.com. We will promptly review your inquiry.
Complaints
At WPT Global, we strive to ensure that all players have a positive experience. However, if you are dissatisfied with the quality of our products or services and wish to submit a complaint, please email us at customercare@wptglobal.com.
To expedite the resolution of your complaint, it should include clear information about your identity and all relevant details of the case. Our dedicated team will make every effort to promptly address the reported issue.
FAQ
What is the origin of the name Roulette?
What is the origin of the name Roulette? The origin of the name “roulette” is French and it means “little wheel”. The name is derived from the fact that the game is played on a small wheel that spins around, with players betting on where the ball will land. The word “roulette” was first used in its current context in the 18th century, although the game itself dates back much earlier.
What is TP in WPT poker?
What is TP in WPT poker? Tournament Points (TPs) are used to buy into VIP tournaments on ClubWPT. All players start with a fixed amount of TPs (500) upon opening a VIP account. They cannot be reloaded, but will be automatically “topped up” once per day.
How do I withdraw money from WPT?
How do I withdraw money from WPT? How to withdraw funds from WPT Global? Visit the cashier and choose “Withdraw” Choose one of the available methods. Enter an amount. Confirm the address and the protocol (be careful, withdrawals sent to wrong crypto addresses may be lost) Click on Withdrawal.
How does account verification work?
How does account verification work? WPT Global reserves the right to request documents to verify the identity of players and prevent problem or fraudulent activity. The types of documents required are: proof of identity (ID card, passport, driver’s license), proof of address (utility bills or bank statements not more than three months old) and proof of deposit (cards or e-wallet). When requested, players must provide full, clear, color photos or screenshots of verification documents.
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